Tech: “Hello, this is tech support. What can I help you with today?”

User: (describes problem)

Tech: (rattles off computer jargon)

User: “Sorry, I don’t understand. Can you explain what I should do as if I were a small child?”

Tech: “Okay: ‘Hi, could you please put your mommy on the phone?’ “

One Liner
A day without sunshine is like, well, night.